The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| V | H | O | P | E | N | K | G | Q | E | M | B | H | A | N |
| O | G | T | Q | Q | N | W | N | Z | Q | H | H | H | C | G |
| J | Y | N | M | N | A | N | I | S | A | U | I | Q | N | U |
| Z | T | T | I | R | O | R | I | N | X | Z | R | I | Q | E |
| I | N | E | Q | D | A | I | Z | Q | K | J | N | P | H | C |
| J | T | H | O | M | N | W | T | A | M | E | T | A | L | N |
| N | P | X | M | Z | E | A | H | A | T | R | G | T | L | A |
| T | R | U | E | C | Q | P | T | S | M | W | M | B | B | T |
| N | S | J | O | O | O | J | I | S | U | R | W | G | J | P |
| N | O | I | T | C | E | L | F | E | R | U | I | V | K | E |
| K | K | Y | Q | Y | H | T | A | P | M | E | M | F | K | C |
| F | N | D | C | J | N | Z | X | X | E | M | D | X | F | C |
| V | R | B | G | N | I | H | C | T | A | M | D | N | I | A |
| L | V | H | S | J | Y | M | C | W | D | L | S | J | U | U |
| Q | K | Z | G | P | Q | T | A | W | V | Y | R | R | R | E |
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