The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| V | M | A | T | C | H | I | N | G | M | S | I | S | Q | T |
| M | K | Y | W | H | O | O | C | Q | C | J | Q | N | U | G |
| K | J | E | L | K | R | Q | P | Z | H | X | O | N | K | C |
| W | G | C | Z | W | K | B | J | E | A | I | D | K | H | W |
| Q | N | N | I | G | O | H | M | M | T | E | S | E | F | F |
| A | I | A | A | S | T | T | K | A | R | M | R | F | Y | V |
| D | N | T | K | A | W | M | M | S | E | P | M | O | R | Y |
| T | E | P | A | B | U | R | T | U | F | A | O | K | I | U |
| K | T | E | T | P | I | A | Z | M | L | T | E | D | R | J |
| D | S | C | V | F | N | W | A | M | E | H | M | B | I | J |
| B | I | C | F | D | M | C | M | A | C | Y | Q | T | L | N |
| P | L | A | I | K | Z | W | R | R | T | C | F | R | F | C |
| S | C | N | L | B | Z | S | Q | I | I | N | K | D | F | U |
| U | G | T | J | I | X | A | J | Z | O | A | C | R | S | B |
| F | V | I | O | T | E | I | R | E | N | W | P | H | J | T |
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