The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | B | J | G | N | I | N | E | T | S | I | L | Z | A | T |
| X | M | T | K | P | W | L | W | N | K | N | D | H | G | R |
| E | Z | F | I | D | S | G | X | Z | O | I | H | N | D | P |
| C | C | Y | M | K | E | S | L | I | P | K | I | M | E | U |
| N | R | Y | V | Q | F | K | T | L | P | D | V | C | P | O |
| A | O | D | N | G | V | A | I | U | N | S | Q | H | G | N |
| T | O | V | I | J | M | I | W | A | R | M | T | H | O | J |
| P | X | X | G | R | J | R | T | R | L | T | U | M | Q | S |
| E | L | J | I | A | S | S | U | M | M | A | R | I | Z | E |
| C | E | F | I | E | R | E | F | L | E | C | T | I | O | N |
| C | F | F | S | E | M | P | A | T | H | Y | V | R | P | N |
| A | P | A | D | G | N | I | H | C | T | A | M | Q | R | K |
| Y | I | N | B | C | K | A | O | L | J | E | R | W | I | Z |
| B | U | M | K | Q | M | H | P | T | V | F | U | G | G | W |
| J | R | B | E | I | Q | W | E | F | W | W | Q | F | M | W |
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