The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| K | L | I | S | T | E | N | I | N | G | Y | Y | K | K | Q |
| S | U | Q | J | E | X | Y | Z | T | N | A | Y | W | C | R |
| J | S | N | P | X | R | U | U | H | F | E | D | K | Y | U |
| Z | T | E | D | S | A | Y | Y | F | A | R | O | G | R | W |
| Z | U | D | O | E | G | J | I | T | D | S | B | Z | U | O |
| Y | T | R | A | M | R | R | G | W | K | R | Q | T | R | I |
| F | J | T | E | P | M | S | U | M | M | A | R | I | Z | E |
| V | D | J | M | A | U | J | T | I | L | T | F | U | C | S |
| D | X | O | T | T | X | N | W | A | R | M | T | H | R | Z |
| E | T | I | O | H | B | K | E | I | N | K | H | U | V | X |
| Z | O | J | R | Y | O | D | F | X | R | D | B | A | W | V |
| N | E | C | N | A | T | P | E | C | C | A | I | H | F | S |
| W | E | N | O | I | T | C | E | L | F | E | R | N | E | I |
| A | M | B | B | X | C | Z | P | H | F | W | C | V | G | H |
| C | H | K | G | N | I | H | C | T | A | M | O | B | W | R |
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