The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| A | C | C | E | P | T | A | N | C | E | O | B | I | N | L |
| F | T | Z | C | Y | E | L | T | S | L | W | S | B | U | N |
| F | M | D | F | E | S | E | Z | P | I | Z | G | N | P | D |
| I | F | P | F | P | S | H | Y | I | H | N | D | V | Y | Y |
| R | S | L | W | O | K | E | J | T | I | E | F | O | F | O |
| M | A | T | C | H | I | N | G | N | R | M | S | J | O | D |
| A | W | A | R | M | T | H | E | S | E | P | D | F | X | Q |
| T | J | M | Q | U | B | T | T | U | F | A | H | F | G | W |
| I | G | Y | N | A | S | A | X | M | L | T | M | Z | R | U |
| O | A | E | S | I | N | Z | K | M | E | H | S | Q | N | N |
| N | K | Y | L | D | L | U | G | A | C | Y | W | P | A | J |
| D | V | L | I | W | F | U | Z | R | T | P | M | R | T | I |
| W | L | N | Z | P | J | W | R | I | I | Y | E | R | G | S |
| Y | G | H | Z | L | D | K | B | Z | O | Y | Y | H | E | L |
| A | P | Y | O | Z | O | H | C | E | N | Z | H | I | N | D |
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