The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Q | V | K | Y | I | O | M | A | T | C | H | I | N | G | X |
| P | G | Y | E | U | K | A | X | W | N | O | F | F | U | X |
| T | B | N | N | I | Y | D | S | K | G | P | R | S | B | R |
| Z | N | D | I | Y | B | E | L | E | C | E | E | J | P | G |
| R | T | N | H | D | C | V | F | D | R | I | G | V | E | D |
| T | Q | I | E | C | N | A | T | P | E | C | C | A | L | C |
| Y | H | H | T | M | R | A | W | S | O | I | M | U | Y | U |
| G | D | H | Z | C | X | D | T | E | Y | M | G | X | N | V |
| E | Z | I | R | A | M | M | U | S | U | V | U | W | U | X |
| N | O | I | T | C | E | L | F | E | R | A | A | M | I | K |
| V | F | M | W | Y | H | T | A | P | M | E | R | P | J | X |
| S | Q | R | W | U | W | S | R | K | T | Q | D | H | N | Z |
| B | N | M | E | J | W | Z | F | W | F | P | P | N | L | L |
| B | F | A | F | F | I | R | M | A | T | I | O | N | U | A |
| B | F | A | V | G | L | I | S | T | E | N | I | N | G | F |
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