The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| B | K | P | K | F | S | J | L | Y | H | Z | R | R | M | O |
| J | J | I | W | S | W | R | F | G | B | E | T | A | G | M |
| N | O | I | T | A | M | R | I | F | F | A | T | N | N | C |
| J | S | O | R | V | T | B | B | S | C | C | I | V | X | V |
| T | C | M | E | G | I | V | G | C | H | D | Q | W | B | O |
| S | T | R | Z | Z | U | A | E | I | N | O | J | P | V | B |
| H | V | H | D | D | Q | P | N | A | F | C | P | K | A | H |
| V | M | R | D | G | T | G | T | E | I | S | B | E | J | Q |
| G | E | W | U | A | H | S | U | M | M | A | R | I | Z | E |
| O | Q | W | N | E | R | E | F | L | E | C | T | I | O | N |
| R | Y | C | N | E | M | P | A | T | H | Y | B | G | Y | F |
| P | E | Q | D | H | K | Q | S | S | X | A | V | G | U | E |
| W | O | N | U | D | F | F | V | G | F | N | N | Z | M | M |
| I | U | U | W | C | U | M | F | T | A | R | S | V | T | D |
| U | D | G | N | I | N | E | T | S | I | L | J | C | T | M |
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