The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | E | F | A | C | C | E | P | T | A | N | C | E | R | M |
| X | U | X | Y | F | U | J | T | X | U | F | Y | K | I | A |
| P | A | N | X | J | F | E | W | O | J | X | U | A | K | J |
| S | L | Y | D | Q | N | I | C | U | S | R | I | T | Q | L |
| Y | Z | J | C | E | W | Q | R | R | U | H | F | H | C | I |
| U | Y | Y | X | M | R | I | H | M | R | M | T | Y | A | S |
| G | G | C | G | P | E | S | N | L | A | M | J | D | A | T |
| V | M | T | P | A | F | U | T | T | R | T | L | E | E | E |
| O | A | E | Y | T | L | M | R | A | H | L | I | V | Z | N |
| Z | T | Y | O | H | E | M | W | E | N | K | K | O | S | I |
| L | C | N | J | Y | C | A | Z | L | I | D | H | O | N | N |
| R | H | O | P | E | T | R | W | R | M | D | I | E | U | G |
| A | I | N | X | D | I | I | J | K | D | O | D | N | S | Y |
| H | N | O | X | I | O | Z | J | Q | K | V | U | Z | G | F |
| Z | G | L | B | B | N | E | A | M | E | Q | O | R | P | U |
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