The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Y | M | R | I | S | K | K | A | C | N | X | G | E | L | A |
| A | G | K | L | R | F | U | Q | Q | O | Z | G | N | H | V |
| L | E | N | J | L | Z | G | G | B | I | H | P | J | E | K |
| S | H | P | I | Z | Y | N | U | U | T | K | O | X | Z | B |
| A | Z | Z | O | D | I | L | F | M | C | Y | H | H | I | G |
| F | C | Z | M | H | N | I | R | X | E | H | W | Q | R | E |
| F | O | C | C | C | C | A | Z | V | L | T | U | I | A | Z |
| I | C | T | E | W | W | R | T | I | F | A | R | R | M | X |
| R | A | N | U | P | D | J | S | S | E | P | Q | P | M | O |
| M | N | R | T | Z | T | T | C | I | R | M | V | F | U | O |
| A | Q | D | G | E | E | A | Q | B | P | E | A | R | S | J |
| T | O | M | M | N | D | I | N | R | U | R | D | L | H | M |
| I | I | W | I | X | M | V | F | C | A | L | R | N | Q | R |
| O | N | N | Y | E | V | X | J | O | E | S | U | T | U | K |
| N | G | J | Z | W | F | S | Z | B | B | C | U | A | G | C |
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