The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| L | T | F | Z | Y | M | A | H | G | N | Q | L | S | L | O |
| Y | G | A | F | F | I | R | M | A | T | I | O | N | U | M |
| D | Y | N | C | L | M | W | Y | A | W | H | E | Z | Y | O |
| P | P | R | I | C | J | N | Z | C | T | I | K | T | Z | W |
| X | U | R | X | D | E | W | X | M | X | C | U | O | B | B |
| O | P | Q | A | C | N | P | R | F | P | X | H | O | P | E |
| V | R | Q | D | M | M | A | T | M | A | B | H | I | B | U |
| N | T | E | L | D | W | D | T | A | L | M | N | W | N | E |
| E | Z | I | R | A | M | M | U | S | N | X | Z | O | L | G |
| N | O | I | T | C | E | L | F | E | R | C | E | A | C | U |
| B | D | I | M | Y | H | T | A | P | M | E | E | G | G | Z |
| G | S | G | N | I | N | E | T | S | I | L | D | M | Z | H |
| L | E | R | G | J | A | H | Z | W | D | M | E | N | K | G |
| T | H | L | I | S | S | J | Z | I | S | I | A | O | U | O |
| J | Q | Y | U | T | S | I | Q | I | Y | B | U | N | T | O |
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