Customer Service Standards
These are FSB'S Customer Service Standards!!
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ACKNOWLEDGEDIN60SEC
BUSINESSCARD
CALLANSWEREDIN3RINGS
CROSSSELL
CUSTOMERSNAME
DIRECTEDTOASEAT
EYECONTACT
GOODAFTERNOON
GOODMORNING
GREETEDPROPERLY
HAVEAWONDERFULDAY
HIMYNAMEIS
ISTHEREANYTHINGELSE
PROCESSEDACCURATLEY
REFERRALS
SERVICESTANDARDS
SHAKEHAND
TAKEOWNERSHIP
TELLERSMILED
THANKYOU
THANKYOUFORCALLING
UNDIVIDEDATTENTION
| X | C | L | T | A | E | S | A | O | T | D | E | T | C | E | R | I | D | Y | S |
| T | N | E | L | E | Y | L | R | E | P | O | R | P | D | E | T | E | E | R | G |
| A | H | O | S | E | L | D | G | F | G | W | A | Q | P | K | T | L | Y | H | N |
| K | B | A | I | 0 | S | L | J | U | O | Y | K | N | A | H | T | V | A | R | I |
| E | S | Z | N | T | 6 | S | E | J | Z | R | O | O | W | A | A | V | D | V | R |
| O | D | B | E | K | N | N | S | R | R | U | W | W | R | F | E | H | R | E | 3 |
| W | R | S | G | D | Y | E | I | O | S | O | P | U | P | A | B | I | A | M | N |
| N | A | N | Z | N | G | O | T | D | R | M | C | F | W | H | J | M | C | A | I |
| E | D | L | O | G | I | U | U | T | E | C | I | O | J | R | I | Y | S | N | D |
| R | N | D | J | O | P | N | U | F | A | G | N | L | E | D | U | N | S | S | E |
| S | A | N | N | D | N | P | R | D | O | D | D | F | E | L | J | A | E | R | R |
| H | T | W | Q | A | D | R | E | O | E | R | E | E | N | D | K | M | N | E | E |
| I | S | E | Z | I | H | S | E | R | M | R | C | D | L | C | J | E | I | M | W |
| P | E | L | T | S | S | E | F | T | R | D | N | A | I | W | J | I | S | O | S |
| R | C | W | W | E | Y | U | K | A | F | C | O | J | L | V | O | S | U | T | N |
| U | I | C | C | F | L | Y | L | A | E | A | W | O | X | L | I | N | B | S | A |
| S | V | O | K | D | H | S | D | F | H | C | D | Y | G | K | I | D | K | U | L |
| T | R | P | A | X | U | D | G | S | Y | S | U | O | H | N | C | N | N | C | L |
| P | E | Y | E | C | O | N | T | A | C | T | K | M | O | V | D | S | G | U | A |
| I | S | T | H | E | R | E | A | N | Y | T | H | I | N | G | E | L | S | E | C |
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