ITS ABOUT CUSTOMER SERVICE
TEST YOUR CUSTOMER SERVICE SKILLS
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ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL
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| L | J | E | T | A | P | I | C | I | T | N | A | H |
| I | Y | T | E | P | R | A | C | D | E | R | A | T |
| M | T | N | E | M | T | T | I | M | M | O | C | T |
| S | E | M | P | A | T | H | Y | F | X | U | N | O |
| R | A | D | M | X | J | X | A | A | Q | E | Y | I |
| E | M | N | H | C | I | R | R | U | P | C | S | R |
| S | W | G | R | E | E | T | I | N | G | W | G | R |
| O | O | U | Q | W | E | O | R | E | H | W | U | A |
| L | R | J | E | R | U | S | A | E | L | P | Y | M |
| V | K | L | E | A | R | N | M | O | D | E | L | S |
| E | L | G | G | S | S | S | C | O | R | E | S | G |
| Y | U | Q | Q | J | R | N | F | M | T | L | S | Z |
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