ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

E M P A T H Y J D I W S T
R Y K T Q J C M I G T L R
U E T N E E D S T T L T S
S T E E F I S T O E E X E
A A P M X E W I W A A E R
E P R T H G R E C M R V O
L I A T B R R J R W N L C
P C C I A A H O T O M O S
Y I D M F F R R Z R O S S
M T E M E E V G V K D E S
Q N R O H G N I T E E R G
Y A X C E L I M S O L T M
W D J O Q E H U E H H D U
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1E M P A T H Y # # # # # #
2R # # T # # # # # # T L #
3U E T N E E D S # T L # S
4S T E E # # # # O E E # E
5A A P M # # # I W A A E R
6E P R T # # R E # M R V O
7L I A T # R R # # W N L C
8P C C I A A # O # O M O S
9Y I D M F # R # # R O S S
10M T E M # E # # # K D E S
11# N R O H G N I T E E R G
12# A # C E L I M S # L # #
13W # # # # # # # # # # # #
Word X Y Direction
ANTICIPATE  212n
COMMITTMENT  410n
EMPATHY  11e
GREETING  1311w
GSSSCORES  1310n
HERO  511ne
LEARNMODEL  113s
MARRIOTT  49ne
MYPLEASURE  110n
NEEDS  43e
REDCARPET  311n
RESOLVE  1211n
SMILE  912w
TEAMWORK  103s
WARMFAREWELL  77ne