ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

A P E R U S A E L P Y M F
V K R T H M S Q N M T L X
B E T N E I U F S T L V B
W T E E R L W I O E E Y W
Q A P M O E R I W M A I I
E P R T F W R E P G R Q L
V I A T E R R A E N N V E
L C C I A A T P E I M J R
O I D M F H M E R T O K A
S T E M Y F D W Z E D G G
E N R O S S L G O E E C R
R A V C P E X B Q R L J Y
W S E R O C S S S G K R J
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
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1# # E R U S A E L P Y M #
2# # # T H M # # # # T L #
3# E T N E I # # # T L # #
4# T E E R L # # O E E # #
5# A P M O E # I W M A # #
6E P R T # # R E P G R # #
7V I A T E R R A # N N # #
8L C C I A A T # E I M # #
9O I D M F H M E # T O # #
10S T E M Y # D W # E D # #
11E N R O # S # # O E E # #
12R A # C # # # # # R L # #
13W S E R O C S S S G K # #
Word X Y Direction
ANTICIPATE  212n
COMMITTMENT  410n
EMPATHY  114sw
GREETING  1013n
GSSSCORES  913w
HERO  52s
LEARNMODEL  113s
MARRIOTT  49ne
MYPLEASURE  121w
NEEDS  107sw
REDCARPET  311n
RESOLVE  112n
SMILE  61s
TEAMWORK  46se
WARMFAREWELL  77ne