ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

J M Y P L E A S U R E N E
N L K Q H C F E D R L R M
D K L E A R N M O D E L A
G R E E T I N G V L X K R
S O D E W J E V L O S E R
S W P C E E M P A T H Y I
S M I L E W R N E E D S O
C A E J N P A A R H A N T
O E L C J M N O F H V N T
R T N E M T T I M M O C R
E D T E P R A C D E R K U
S H E T A P I C I T N A Y
V A M G G M K P Y Z T Q W
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1# M Y P L E A S U R E # #
2# L # # # # # # # # # # M
3# K L E A R N M O D E L A
4G R E E T I N G # # # # R
5S O # # W # E V L O S E R
6S W # # # E M P A T H Y I
7S M I L E # R N E E D S O
8C A # # # # # A R # # # T
9O E # # # # # O F # # # T
10R T N E M T T I M M O C #
11E # T E P R A C D E R # #
12S # E T A P I C I T N A #
13# # # # # # # # # # # # W
Word X Y Direction
ANTICIPATE  1212w
COMMITTMENT  1010w
EMPATHY  66e
GREETING  14e
GSSSCORES  15s
HERO  116sw
LEARNMODEL  33e
MARRIOTT  132s
MYPLEASURE  21e
NEEDS  87e
REDCARPET  1111w
RESOLVE  135w
SMILE  17e
TEAMWORK  210n
WARMFAREWELL  77nw