ITS ABOUT CUSTOMER SERVICE
TEST YOUR CUSTOMER SERVICE SKILLS
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ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL
| W | C | C | K | V | F | E | V | L | O | S | E | R |
| N | A | N | T | I | C | I | P | A | T | E | J | G |
| O | V | R | E | D | C | A | R | P | E | T | A | R |
| Z | C | O | M | M | I | T | T | M | E | N | T | E |
| I | S | N | J | F | A | E | B | L | F | E | X | E |
| L | T | D | B | N | A | R | U | M | R | L | G | T |
| Y | O | V | E | M | K | R | R | F | F | I | J | I |
| M | R | R | W | E | C | C | E | I | Z | M | J | N |
| T | B | O | E | M | N | H | T | W | O | S | B | G |
| S | R | Y | Y | H | T | A | P | M | E | T | K | R |
| K | L | E | D | O | M | N | R | A | E | L | T | I |
| K | M | Y | P | L | E | A | S | U | R | E | L | W |
| W | G | S | S | S | C | O | R | E | S | C | D | B |
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