ITS ABOUT CUSTOMER SERVICE
TEST YOUR CUSTOMER SERVICE SKILLS
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ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL
| T | T | O | I | R | R | A | M | D | U | Z | R | W |
| E | M | P | A | T | H | Y | D | K | V | K | L | P |
| R | L | E | D | O | M | N | R | A | E | L | S | J |
| U | A | A | R | E | S | O | L | V | E | X | D | L |
| S | M | I | L | E | W | F | R | W | H | T | E | I |
| A | F | M | U | M | X | K | E | I | T | C | E | F |
| E | B | Q | A | H | G | R | E | E | T | I | N | G |
| L | H | E | R | O | A | H | X | B | F | R | A | L |
| P | T | S | B | F | N | A | B | J | V | A | H | N |
| Y | C | O | M | M | I | T | T | M | E | N | T | M |
| M | E | R | S | E | R | O | C | S | S | S | G | B |
| Q | A | N | T | I | C | I | P | A | T | E | T | S |
| W | H | T | E | P | R | A | C | D | E | R | T | Z |
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