Competencies and Clusters
Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".
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CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING
| A | N | E | F | F | E | C | T | I | V | E | N | E | S | S |
| C | G | U | C | S | C | S | T | M | T | P | Y | J | E | D |
| X | V | N | L | R | O | E | G | N | H | I | M | K | L | E |
| N | I | D | I | H | N | L | M | Z | I | H | N | R | F | V |
| O | R | E | E | V | F | F | F | A | N | S | R | O | A | E |
| I | E | R | N | K | L | C | L | P | K | R | L | W | W | L |
| T | S | S | T | G | I | O | E | I | I | E | X | M | A | O |
| A | P | T | S | N | C | N | S | X | N | D | A | A | R | P |
| R | O | A | E | I | T | F | T | M | G | A | H | E | E | O |
| E | N | N | R | N | M | I | T | E | E | E | P | T | N | T |
| P | D | D | V | E | G | D | D | A | G | L | M | O | E | H |
| O | I | I | I | T | T | E | Z | V | O | R | B | P | S | E |
| O | N | N | C | S | Q | N | Z | W | I | J | I | O | S | R |
| C | G | G | E | I | H | C | O | W | Y | U | C | T | R | S |
| P | G | V | J | L | I | E | V | A | N | F | G | Y | Y | P |
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