Competencies and Clusters

CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING

Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".

Try to find all 16 words on this board.

S S E N E V I T C E F F E X P
E L Q J G N I D N O P S E R W
L I S T E N I N G U U V O X E
F K R O W M A E T D N B J B J
A R S R E H T O P O L E V E D
W X U H Y T I R G E T N I U M
A C G K Y Q W Y M R P A U G O
R T G M F L E S A Z E G O R Z
E S E L F C O N F I D E N C E
N C T O N L E A D E R S H I P
E D L C V E U G N I K N I H T
S F D I C O N F L I C T M G T
S U N D E R S T A N D I N G F
E G E C I V R E S T N E I L C
R Y V C O O P E R A T I O N V
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Answer Key for Competencies and Clusters

X
Y
123456789101112131415
1S S E N E V I T C E F F E # P
2E # # # G N I D N O P S E R #
3L I S T E N I N G # # # O # #
4F K R O W M A E T # # B # # #
5A # S R E H T O P O L E V E D
6W # # # Y T I R G E T N I # #
7A # # # # # # # M # # # # # #
8R T G M F L E S # # # # # # #
9E S E L F C O N F I D E N C E
10N # # # # L E A D E R S H I P
11E # # # V # # G N I K N I H T
12S # # I C O N F L I C T M G T
13S U N D E R S T A N D I N G #
14# G E C I V R E S T N E I L C
15# # # C O O P E R A T I O N #
Word X Y Direction
CLIENTSERVICE  1514w
CONFLICTMGT  512e
COOPERATION  415e
DEVELOPOTHERS  155w
EFFECTIVENESS  131w
INTEGRITY  136w
LEADERSHIP  610e
LISTENING  13e
PROBLEMSOLVING  88sw
RESPONDING  142w
SELFAWARENESS  11s
SELFCONFIDENCE  29e
SELFMGT  88w
TEAMWORK  94w
THINKING  1511w
UNDERSTANDING  313e