Competencies and Clusters
Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".
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CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING
| V | S | E | L | F | A | W | A | R | E | N | E | S | S | P |
| S | S | E | N | E | V | I | T | C | E | F | F | E | R | N |
| N | K | G | L | T | A | L | R | T | D | I | Y | O | E | S |
| O | R | T | I | F | I | D | I | R | P | U | B | K | S | R |
| I | O | H | S | I | C | Q | E | G | F | L | V | E | P | E |
| T | W | I | T | O | A | O | Z | R | E | V | L | F | O | H |
| A | M | N | E | Y | I | O | N | M | S | F | D | Y | N | T |
| R | A | K | N | N | X | C | S | F | M | H | W | A | D | O |
| E | E | I | I | Q | J | O | Z | G | I | R | I | F | I | P |
| P | T | N | N | U | L | X | T | F | J | D | X | P | N | O |
| O | E | G | G | V | T | I | P | D | C | U | E | J | G | L |
| O | G | N | I | D | N | A | T | S | R | E | D | N | U | E |
| C | O | N | T | G | M | T | C | I | L | F | N | O | C | V |
| S | G | C | L | I | E | N | T | S | E | R | V | I | C | E |
| H | Q | M | I | H | I | N | T | E | G | R | I | T | Y | D |
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