Competencies and Clusters
Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".
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CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING
| T | S | J | T | H | I | N | K | I | N | G | J | Y | G | P |
| D | S | G | P | G | N | I | D | N | O | P | S | E | R | S |
| E | E | N | Y | T | I | R | G | E | T | N | I | O | S | E |
| V | N | I | C | R | R | E | I | N | B | K | B | Y | S | L |
| E | E | D | O | U | Y | V | X | Q | R | L | I | T | E | F |
| L | R | N | O | V | K | X | L | O | E | E | G | G | N | C |
| O | A | A | P | C | A | Y | W | M | G | A | N | M | E | O |
| P | W | T | E | I | E | M | S | P | L | D | I | T | V | N |
| O | A | S | R | O | A | O | E | Y | X | E | N | C | I | F |
| T | F | R | A | E | L | A | L | J | C | R | E | I | T | I |
| H | L | E | T | V | S | Y | F | S | I | S | T | L | C | D |
| E | E | D | I | K | J | J | M | Q | K | H | S | F | E | E |
| R | S | N | O | Q | Q | K | G | S | Q | I | I | N | F | N |
| S | G | U | N | J | Z | D | T | Z | S | P | L | O | F | C |
| M | C | L | I | E | N | T | S | E | R | V | I | C | E | E |
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