Competencies and Clusters
Definition of a Competency is: "Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job".
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CLIENTSERVICE
CONFLICTMGT
COOPERATION
DEVELOPOTHERS
EFFECTIVENESS
INTEGRITY
LEADERSHIP
LISTENING
PROBLEMSOLVING
RESPONDING
SELFAWARENESS
SELFCONFIDENCE
SELFMGT
TEAMWORK
THINKING
UNDERSTANDING
| S | S | E | L | F | C | O | N | F | I | D | E | N | C | E |
| S | T | C | O | O | P | E | R | A | T | I | O | N | G | D |
| E | G | N | I | D | N | A | T | S | R | E | D | N | U | E |
| N | M | W | N | G | N | I | N | E | T | S | I | L | K | V |
| E | T | L | T | W | X | Q | M | D | H | V | F | U | D | E |
| V | C | B | E | F | O | C | J | O | L | G | I | Y | R | L |
| I | I | V | G | K | C | D | J | O | X | K | R | S | V | O |
| T | L | J | R | C | L | W | S | E | L | F | M | G | T | P |
| C | F | R | I | G | O | M | V | C | X | N | K | O | A | O |
| E | N | C | T | H | E | H | K | R | O | W | M | A | E | T |
| F | O | N | Y | L | E | A | D | E | R | S | H | I | P | H |
| F | C | P | B | Q | M | G | N | I | K | N | I | H | T | E |
| E | T | O | Y | E | G | N | I | D | N | O | P | S | E | R |
| U | R | S | S | E | N | E | R | A | W | A | F | L | E | S |
| P | E | C | I | V | R | E | S | T | N | E | I | L | C | D |
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