Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
N H T H X K W I I F I I L K U C L I Y L
N H I X U V D Z R M Q E E C L Q A N B P
K W E S C O D D L A H M L O V Y H F I F
J E Z T U S M A E X Y G I F K G A D Y O
O P M B T U T J X S B M M Y A B N P G M
T G T O S E G F L X N P S Y L S R D X H
Z R F Q C J U R E K W G Q R O F G M O O
R I F L C L T Q D K N O L A A K D Q E B
E U L N C I E I I I Y H C L J X N H A U
A H V Y D P A W T T Z W P U N L C M G E
F I T C E P S E R S E T Z B N T I M R L
W O D M J B E I G U Q E L A T S L G H F
Z L O V C R T W F M O J N C H M D U R P
P A G E G A U G N A L Y D O B C J S N G
C X F Z B L I A M E C I O V H Z D L D F
K Z F R E G A M I E T O M O R P G T W B
E O D F Y D I G N I T Y T K A Y E K G R
V J B X S B T W V N D K K Y S P Y L I Z
O G F H U D D L E S O F P F T V P Z E C
W L Q J O S H E U V T Y K R O W M A E T
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