Miscellaneous: Culture of Service

Essentials: Our standards for Customer Service

Culture of Service
Essentials: Our standards for Customer Service

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BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME
M K X H K J A I G R Z S R M N P U B U G
I O V D L Q A F V F R Q E V C C S U J T
M R R G G J R I H O P H H L Y W E Q E E
F A T C I I F X Q W I H X A D V S L Q A
N J M P L D X W D F I V R Y G D E E S M
G W E Z E G A M I E T O M O R P U J F W
G T M Y Q Z U M X F N S C B H X Z H H O
A C F Q B Y R A L U B A C O V F N P M R
R E L I M S A X T U U L N D O M T H I K
J Z R W C F G B J D L E F Y I N L G A I
V G P V B K S N N I E O O L C G Y O V F
V G J P H B B W I T J U F A E Y N D M N
D G K E D F D I I T R V A N M V S I L K
G T F K I C D Q A W E B Q G A Z E T T Q
N A A B J Q U P E I S E N U I I H F H Y
M B S X H E Y L I C P V R A L Y E C A W
D P L F T D C J T L E J D G B I T F Z Q
O Z J T E O Z P H K C C U E S R A A O U
W G E M M S F K Y C T Q S Z A M P F D L
I V E E U Q Z E E E H I C X Q R Y R L C
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