positive words
This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.
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ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL
| O | H | O | T | E | X | D | H | N | C | J | P | X | D | J | Y | U | N | Z | A |
| E | W | I | V | N | J | W | U | W | F | A | N | T | A | S | T | I | C | J | O |
| Q | M | L | N | J | E | L | K | K | K | I | B | G | M | Z | D | O | V | N | X |
| F | B | P | M | G | V | L | Y | L | E | T | A | I | D | E | M | M | I | W | M |
| H | P | E | W | Q | W | G | L | D | J | T | L | L | I | W | E | W | T | V | L |
| E | Z | G | C | Y | L | Y | L | E | T | A | N | U | T | R | O | F | I | E | T |
| B | J | L | I | P | C | A | D | D | C | J | A | F | E | U | N | S | S | Q | C |
| V | G | N | O | L | U | M | Y | T | O | X | Q | H | L | Q | H | T | M | V | P |
| S | J | D | Y | L | E | T | A | N | I | F | E | D | S | A | R | D | Y | J | R |
| D | P | O | J | Y | U | H | A | H | G | Y | B | U | L | A | M | D | P | E | G |
| C | S | I | Y | L | N | I | A | T | R | E | C | L | I | B | W | Q | L | S | Y |
| B | V | M | O | T | J | G | S | N | H | D | K | G | Q | S | C | V | E | R | I |
| H | Y | J | U | C | R | V | O | A | M | C | H | U | X | O | I | S | A | U | U |
| T | H | S | X | B | T | K | P | C | R | T | Y | A | S | L | S | K | S | O | I |
| F | M | A | A | H | T | P | N | E | A | A | I | R | O | U | Q | B | U | C | D |
| O | X | I | Y | E | Y | L | I | W | B | O | Y | A | V | T | G | B | R | F | N |
| Q | N | F | H | T | D | N | A | B | T | R | A | N | E | E | X | E | E | O | O |
| E | S | N | O | Q | H | Y | E | I | C | Y | M | T | I | L | K | Y | F | B | O |
| C | D | G | Y | Y | T | L | G | W | B | U | V | E | R | Y | G | O | O | D | G |
| R | Q | F | S | B | N | E | S | I | E | E | I | E | P | G | K | L | G | L | Z |
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