positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

O E K V Y F X Q D F I A D E X O C B G U
H J A Y A A O W Q M L T O F B Q W S E M
F J J L Q F F P A F O A G I Q N E D X P
I W Q Z P A K S Y Y Y C V I L Q B O C P
I Y E U U J G K L H L L W Y Y L T J T Z
N Y F S L R F U E Y N P X D D Y J V N A
U E A B W Y H L T K I J E T P B J Y E D
U T N Y J L S R A O A C R P M Y A O L O
D F T L K E G F N N T N A C E W G F L O
S S A E S T W S I B R H F V A P I M E G
U A S T I A S M F M E Y M T P B T H C Y
U N T A L N T A E B C H H D X P C Y X R
D A I I L U M R D X L G U A R A N T E E
H T C D I T F L H L I Y G S B Z Y U P V
H N G E W R U P A A B S O L U T E L Y C
P P N M E O Q H R Y C V N H K W H M B J
K A R M W F S T R M U K C D N D O I V Y
P V Z I T I S M Y P L E A S U R E X A R
B E E S R U O C F O U M I W I K M L U H
P N X O E W V I H E C S N A M L L H J O
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # # # # # # #
3# # # # # # # # # # # # # # # # # # # #
4# # # # # # # # Y # Y # # # # # # O # #
5# # # # # # # # L # L # # # # # T # T #
6# # F # # # # # E # N # # # # Y # # N #
7# # A # # Y # # T # I # # # P # # Y E D
8# # N Y # L # # A # A # # P # # A # L O
9# # T L # E # # N # T N A C E W # # L O
10# # A E # T # # I # R H # # A # # # E G
11# # S T # A # # F # E # # T # # # # C Y
12# # T A L N # # E B C # H # # # # # X R
13# # I I L U # # D # L G U A R A N T E E
14# # C D I T # L # L I # # # # # # # # V
15# # # E W R U # A A B S O L U T E L Y #
16# # # M E O # H R # # # # # # # # # # #
17# # # M W F S T # # # # # # # # # # # #
18# # # I T I S M Y P L E A S U R E # # #
19# # E S R U O C F O # # # # # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  1015e
CERTAINLY  1111n
DEFINATELY  913n
EXCELLENT  1913n
FANTASTIC  36s
FORTUNATELY  616n
GUARANTEE  1213e
IMMEDIATELY  418n
ISHALL  618ne
ITISMYPLEASURE  418e
IWOULDBEHAPPYTO  1111ne
OFCOURSE  1019w
STRAIGHTAWAY  718ne
SURE  1418e
VERYGOOD  2013n
WECAN  169w
WEWILL  517n