positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

S N V E B J K X S H G R T Y U Y K H G B
E D P T K C P C I U B N P Y M N J P V T
D N O F C O U R S E X X Y U U O D L B O
T J J L B C J T Y T Y A F M G Z E O F O
G N F S A V L H L G L N M L N Z T T P C
J X E J A C P X E J N V A X A Y T N X O
F H I L M Y Y N T W I D J C P S T Y N E
Q Q C Y L L C C A Q A Y X P E W A O H J
R W I L K E N S N J T P A G D W E M D L
F P T E K T C H I T R H I G A G E O G G
Q N S T K A H X F M E I P T M J Z Q F Z
O P A A L N X X E B C T H M Q D H V V L
R S T I L U H G D Z L G U A R A N T E E
Z O N D I T V L N L I V E A R J U C R C
X D A E W R U Q A A B S O L U T E L Y P
B Z F M E O X H R W S S O W U R G J G S
Y V D M W F S T Q T O W H X U V M U O C
X N W I T I S M Y P L E A S U R E F O K
J O H H V F B R E N N D I V H W W U D Z
C N D E K R C E R D M Q Y W F B I X E P
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # # # # # # #
3# # O F C O U R S E # # # # # # # # # #
4T # # # # # # # Y # Y # # # # # # O # #
5# N # # # # # # L # L N # # # # T # # #
6# # E # # # # # E # N # A # # Y # # # #
7# # # L # Y # # T # I # # C P # # Y # #
8# # C Y L L # # A # A # # P E # A # # #
9# # I L # E # # N # T # A # # W # # # #
10# # T E # T C # I # R H # # A # # # # #
11# # S T # A # X F # E # # T # # # # # #
12# # A A L N # # E B C # H # # # # # V #
13# # T I L U # # D # L G U A R A N T E E
14# # N D I T # L # L I # # # # # # # R #
15# # A E W R U # A A B S O L U T E L Y #
16# # F M E O # H R # # # # # # R # # G #
17# # # M W F S T # # # # # # U # # # O #
18# # # I T I S M Y P L E A S U R E # O #
19# # # # # # # # # # # # # # # # # # D #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  1015e
CERTAINLY  1111n
DEFINATELY  913n
EXCELLENT  912nw
FANTASTIC  316n
FORTUNATELY  616n
GUARANTEE  1213e
IMMEDIATELY  418n
ISHALL  618ne
ITISMYPLEASURE  418e
IWOULDBEHAPPYTO  1111ne
OFCOURSE  33e
STRAIGHTAWAY  718ne
SURE  1418ne
VERYGOOD  1913s
WECAN  169nw
WEWILL  517n