positive words

ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL

This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.

Try to find all 17 words on this board.

N E X C T J X W F E M E F D X D R L R F
E E V T C G X M R P S U S O R Q W H I D
N W O J T B E U A W C P B U T J N U C D
F B E I T I S M Y P L E A S U R E I D O
Y G U M W F S T A H T W Q H S A Z J A O
Y Q G M E O R H R G V A F R T W G Z H G
Q H V E W R U W A A B S O L U T E L Y Y
N Z E D I T F L K L I F H Y Y Z C G P R
X O C I L U Q G D G L G U A R A N T E E
N A N A L N B L E B C O H Z W B K T X V
Y E C T W A G C F B E W K T Z N I W C I
F S I E G T A Y I E R H Z Y A D O Y E N
T R T L I E A E N J T L A G M W S N L T
S U S Y F L Z F A T A S Z P E S A M L Z
M O A E N Y S C T J I N M C P Q W Y E K
T C T W W F R H E Z N J A I X Y Q K N H
U F N D I D W B L I L N K V O I T M T O
J O A J Q B V Q Y R Y A T Q P V Y O L G
M Y F P W K Z N W F F O Q V F N W V A K
L T L O M L M X X N H E Z W O S C A G R
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Answer Key for positive words

X
Y
1234567891011121314151617181920
1# # # # # # # # # E # # # # # # # # # #
2# # # # # # # # R # # # # # # # # # # #
3# # # # # # # U # # # # # # # # # # # D
4# # # I T I S M Y P L E A S U R E # # O
5# # # M W F S T # # # # # # # # # # # O
6# # # M E O # H R # # # # # # # # # # G
7# # # E W R U # A A B S O L U T E L Y Y
8# # # D I T # L # L I # # # # # # # # R
9# # # I L U # # D # L G U A R A N T E E
10# # # A L N # # E B C # H # # # # # X V
11# E C T # A # # F # E # # T # # # # C #
12# S I E # T # # I # R H # # A # # # E #
13# R T L # E # # N # T # A # # W # # L #
14# U S Y # L # # A # A # # P E # A # L #
15# O A # # Y # # T # I # # C P # # Y E #
16# C T # # # # # E # N # A # # Y # # N #
17# F N # # # # # L # L N # # # # T # T #
18# O A # # # # # Y # Y # # # # # # O # #
19# # F # # # # # # # # # # # # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABSOLUTELY  107e
CERTAINLY  1111s
DEFINATELY  99s
EXCELLENT  199s
FANTASTIC  319n
FORTUNATELY  66s
GUARANTEE  129e
IMMEDIATELY  44s
ISHALL  64se
ITISMYPLEASURE  44e
IWOULDBEHAPPYTO  1111se
OFCOURSE  218n
STRAIGHTAWAY  74se
SURE  74ne
VERYGOOD  209n
WECAN  1613sw
WEWILL  55s