positive words
This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.
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ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL
| U | P | Z | T | C | I | T | S | A | T | N | A | F | M | A | S | T | K | V | Y |
| C | Y | Y | T | T | D | P | N | S | B | E | E | X | V | O | Q | G | L | I | N |
| K | B | X | E | W | F | G | K | D | Q | T | K | M | X | X | A | B | E | J | X |
| G | Y | B | O | V | Z | Q | K | O | V | Y | R | Y | X | G | S | U | I | L | C |
| P | O | T | Z | T | Z | I | P | Y | N | L | I | L | I | Y | S | F | W | L | C |
| L | V | N | U | V | Y | K | P | A | G | N | V | E | R | Y | G | O | O | D | G |
| I | U | E | Y | G | N | P | C | P | O | I | M | T | D | C | Y | Q | R | W | I |
| H | F | L | Z | A | K | E | P | F | Y | A | Y | A | C | A | L | B | Y | Y | T |
| M | T | L | N | F | W | E | P | A | B | T | G | N | U | Z | E | Z | L | R | T |
| R | X | E | X | L | X | A | S | V | H | R | G | I | T | Y | T | G | E | T | K |
| F | J | C | Z | L | X | G | T | R | N | E | M | F | U | W | A | Y | T | L | J |
| D | M | X | X | Y | H | P | T | H | U | C | B | E | U | H | N | L | A | N | Q |
| L | E | E | T | N | A | R | A | U | G | O | Y | D | P | O | U | L | I | V | G |
| T | O | E | H | U | L | L | A | H | S | I | C | I | L | A | T | I | D | O | V |
| F | B | Y | L | E | T | U | L | O | S | B | A | F | B | U | R | W | E | I | L |
| P | A | E | Z | L | R | I | R | T | V | M | Y | R | O | I | O | E | M | C | V |
| X | C | N | Z | H | N | U | T | H | S | L | I | M | T | M | F | W | M | C | V |
| Q | L | V | J | E | R | U | S | A | E | L | P | Y | M | S | I | T | I | E | B |
| C | F | Z | B | O | X | Y | H | M | F | B | V | W | K | Z | H | G | D | V | Y |
| F | O | X | X | X | I | K | J | R | W | Z | A | V | F | E | U | O | Z | Z | D |
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