positive words
This exercise has been designed to familiarise yourself with positive words that can be used when communicating to cusotmers.
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ABSOLUTELY
CERTAINLY
DEFINATELY
EXCELLENT
FANTASTIC
FORTUNATELY
GUARANTEE
IMMEDIATELY
ISHALL
ITISMYPLEASURE
IWOULDBEHAPPYTO
OFCOURSE
STRAIGHTAWAY
SURE
VERYGOOD
WECAN
WEWILL
| Z | Y | G | B | M | X | I | O | F | C | O | U | R | S | E | Y | B | V | J | V |
| P | R | C | S | M | M | F | Z | E | L | G | U | Y | P | S | P | Y | O | L | K |
| H | U | A | T | M | O | Y | U | E | X | C | E | L | L | E | N | T | L | C | B |
| L | W | T | W | X | Z | L | N | T | U | G | K | U | G | Y | M | Y | O | W | T |
| D | P | C | E | D | U | E | U | N | N | B | O | K | A | V | F | T | V | G | N |
| K | K | L | R | Q | R | T | O | A | W | K | S | W | D | K | Y | B | F | S | J |
| A | Y | L | U | U | D | U | K | R | S | I | A | Y | E | P | Z | Z | E | E | G |
| M | U | C | S | K | F | L | I | A | O | T | Z | O | P | C | F | T | Z | O | H |
| K | I | I | A | A | K | O | T | U | H | K | E | A | Q | Q | A | E | T | Q | I |
| S | C | T | E | Z | B | S | S | G | G | O | H | Z | N | W | A | N | P | J | C |
| W | X | S | L | P | H | B | I | L | C | E | R | T | A | I | N | L | Y | T | A |
| N | S | A | P | X | M | A | L | Y | B | O | H | G | G | L | V | A | R | S | I |
| D | Z | T | Y | L | R | A | S | D | E | F | I | N | A | T | E | L | Y | S | B |
| Z | Q | N | M | T | H | M | L | Q | Y | K | D | V | T | O | R | S | N | B | Z |
| J | I | A | S | S | K | U | A | C | Y | W | W | L | A | R | Y | T | N | L | U |
| S | K | F | I | F | O | R | T | U | N | A | T | E | L | Y | G | Y | V | T | H |
| S | J | J | T | W | E | W | I | L | L | R | A | E | D | A | O | X | F | T | P |
| W | V | I | I | M | M | E | D | I | A | T | E | L | Y | I | O | U | M | K | T |
| X | G | Q | L | X | E | V | G | Y | X | T | Y | S | L | R | D | G | J | U | A |
| Z | V | V | G | V | G | Y | A | I | Y | R | B | E | A | J | P | M | U | X | P |
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