12 Tips for a Positive Customer Experience
12 tips for a Positive Customer Experience
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ACKNOWLEDGE
ACTIVELY
ADMIT
ASSISTANCE
BEHAVIOR
CLARIFY
COMMUNICATION
CONFIRM
EXPECTATION
FOCUSED
FRUSTRATIONS
GOODWILL
GRATITUDE
GREETING
KINDLY
LISTENING
PRINCIPLES
RESOLVE
RESPECT
SOLUTIONS
STRATEGIES
VALUES
VERIFY
WIN-WIN
S | A | C | K | N | O | W | L | E | D | G | E | I | G | G |
P | C | F | E | X | P | E | C | T | A | T | I | O | N | T |
R | T | O | K | I | N | D | L | Y | F | I | R | A | L | C |
I | I | C | M | Z | L | I | S | T | E | N | I | N | G | E |
N | V | U | R | M | P | G | O | O | D | W | I | L | L | P |
C | E | S | F | R | U | S | T | R | A | T | I | O | N | S |
I | L | E | T | O | P | N | O | N | N | D | P | W | T | E |
P | Y | D | J | P | L | R | I | L | I | R | M | R | E | R |
L | V | P | O | E | E | O | L | C | U | W | A | I | J | G |
E | C | N | A | T | S | I | S | S | A | T | - | S | T | U |
S | R | E | S | O | L | V | E | P | E | T | I | N | Z | B |
E | D | U | T | I | T | A | R | G | S | S | I | O | I | N |
V | E | R | I | F | Y | H | I | M | I | M | E | O | N | W |
H | G | N | I | T | E | E | R | G | S | F | A | L | N | S |
V | A | L | U | E | S | B | M | R | I | F | N | O | C | R |
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