ITIL
ITIL V3 Terminology
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AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY
| L | T | X | R | C | A | P | A | C | I | T | Y | U | X | J |
| Y | C | N | O | I | T | I | S | N | A | R | T | Z | Z | N |
| D | T | O | E | I | K | Z | S | G | E | G | N | A | H | C |
| Y | Y | I | N | D | L | Q | E | Z | H | C | E | S | Y | K |
| K | C | T | L | F | I | O | T | Y | G | C | M | N | G | E |
| Y | B | N | I | I | I | C | F | S | K | N | E | O | E | S |
| T | E | K | E | L | T | G | N | T | O | A | V | I | T | C |
| I | S | D | C | G | I | U | U | I | R | I | O | T | A | A |
| R | U | P | I | S | R | B | T | R | M | O | R | A | R | L |
| O | A | R | V | R | T | U | A | P | A | F | P | R | T | A |
| I | C | O | R | C | L | G | A | L | G | T | M | E | S | T |
| R | T | B | E | O | R | C | A | Y | I | S | I | P | P | I |
| P | O | L | S | Y | T | N | A | R | R | A | W | O | A | O |
| G | O | E | B | V | D | E | S | I | G | N | V | Y | N | N |
| V | R | M | W | T | N | E | M | E | E | R | G | A | N | Z |
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