Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| O | S | B | O | C | H | A | B | J | W | A | Q | O | A | N |
| I | R | N | O | I | T | A | S | R | E | V | N | O | C | W |
| W | Q | V | B | Y | N | O | I | T | A | C | O | L | L | S |
| I | M | F | R | I | E | N | D | L | Y | O | A | I | O | S |
| M | U | M | B | L | U | X | Z | B | D | R | E | S | S | N |
| G | N | I | T | A | I | T | I | N | I | H | N | T | I | O |
| S | J | B | B | Y | O | U | O | F | S | E | D | E | N | I |
| I | T | L | Z | P | F | N | I | I | C | C | I | N | G | T |
| V | C | L | I | N | V | C | T | Q | L | O | N | I | U | S |
| S | K | C | U | E | A | U | I | P | O | D | G | N | C | E |
| T | S | X | R | T | A | C | L | H | S | P | A | G | F | U |
| S | A | B | I | T | Q | G | T | S | U | M | G | G | N | Q |
| P | A | O | I | P | A | H | W | D | R | C | D | M | S | P |
| L | N | O | K | G | E | L | P | O | E | P | P | B | I | J |
| N | N | H | X | P | L | V | F | E | G | J | Y | G | I | J |
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