Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| N | X | I | M | Q | S | N | O | I | T | S | E | U | Q | F |
| O | E | N | D | I | N | G | G | N | I | S | O | L | C | R |
| S | L | I | P | G | N | I | N | E | T | S | I | L | O | I |
| K | P | F | M | M | F | R | R | Z | Z | G | A | O | N | E |
| S | O | D | V | W | E | G | Z | Y | D | R | T | C | V | N |
| J | E | R | U | S | O | L | C | S | I | D | A | A | E | D |
| E | P | S | S | T | G | U | I | F | N | S | Z | T | R | L |
| R | C | E | R | S | F | T | I | O | I | W | I | I | S | Y |
| J | D | O | T | T | U | C | N | F | T | H | C | O | A | N |
| W | T | C | R | A | A | V | K | O | I | A | L | N | T | C |
| J | G | N | T | T | E | V | P | D | A | U | N | J | I | M |
| E | P | I | I | R | U | I | E | J | T | T | W | H | O | Z |
| T | O | O | B | A | C | R | D | B | I | C | F | N | N | C |
| N | N | A | A | S | A | I | W | T | N | W | W | T | G | Z |
| E | L | I | L | Z | L | P | A | V | G | B | Q | T | I | Z |
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