Basic Conversation Skills
Putting It All Together
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CLARIFICATION
CLOSING
CONVERSATION
DISCLOSURE
ENDING
FRIENDLY
INITIATING
LISTENING
LOCATION
NONVERBAL
PEOPLE
QUESTIONS
SITUATION
TOPICS
VERBAL
| K | O | Q | Y | P | F | R | I | E | N | D | L | Y | N | D |
| C | T | T | C | P | E | O | P | L | E | R | C | O | N | L |
| W | N | L | H | C | R | F | K | I | N | T | I | O | A | G |
| C | O | Y | Q | Y | U | E | I | Y | V | T | I | B | Z | G |
| E | I | G | N | X | S | N | Y | P | A | T | R | Z | B | A |
| L | T | N | A | L | O | R | N | U | A | E | N | L | X | N |
| F | A | I | L | U | L | X | T | C | V | E | R | B | A | L |
| V | S | N | H | H | C | I | I | N | N | H | B | W | S | B |
| I | R | E | T | M | S | F | O | D | S | A | N | C | F | M |
| L | E | T | N | B | I | N | I | T | I | A | T | I | N | G |
| U | V | S | A | R | D | N | S | A | O | I | H | P | E | A |
| J | N | I | A | Z | G | R | G | C | B | P | H | C | X | A |
| L | O | L | O | C | A | T | I | O | N | X | I | H | L | T |
| R | C | L | O | S | I | N | G | L | H | Y | G | C | Y | W |
| R | N | M | S | N | O | I | T | S | E | U | Q | O | S | F |
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