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ACCOUNTABLILITY
ACKNOWLEDGEMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| J | J | N | O | I | T | A | C | I | F | I | R | E | V | T |
| E | A | P | P | R | E | C | I | A | T | I | O | N | N | Y |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| Z | R | E | S | O | L | U | T | I | O | N | M | B | Z | Y |
| M | J | S | E | C | I | O | V | F | O | E | N | O | T | S |
| A | S | S | U | R | A | N | C | E | G | I | F | F | C | Q |
| T | H | E | C | O | N | F | I | D | E | N | C | E | F | A |
| N | R | L | M | S | U | O | E | T | R | U | O | C | A | O |
| A | M | I | S | C | X | L | I | S | T | E | N | I | N | G |
| H | D | M | M | K | W | O | W | F | A | C | T | O | R | H |
| C | U | S | T | O | M | E | R | S | E | R | V | I | C | E |
| R | S | N | N | E | X | T | R | A | M | I | L | E | I | B |
| E | H | K | S | A | T | I | S | F | A | C | T | I | O | N |
| M | C | O | M | M | U | N | I | C | A | T | I | O | N | K |
| A | C | C | O | U | N | T | A | B | L | I | L | I | T | Y |
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