t

ACCOUNTABLILITY
ACKNOWLEDGEMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EMPATHY
EXTRAMILE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR

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Try to find all 19 words on this board.

Y T I L I L B A T N U O C C A
D N O I T A C I N U M M O C M
N O I T A C I F I R E V K R E
M R E S O L U T I O N N U A R
E C I V R E S R E M O T S U C
H R O T C A F W O W E B O A H
G N I N E T S I L E I N R P A
N O I T A I C E R P P A H X N
K D E C N E D I F N O C Z O T
Z F T S Z G C O U R T E O U S
S M I L E S A S S U R A N C E
E L I M A R T X E M P A T H Y
S S E N L U F E C R U O S E R
M N I E C I O V F O E N O T A
T L F N O I T C A F S I T A S
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Answer Key for t

X
Y
123456789101112131415
1Y T I L I L B A T N U O C C A
2# N O I T A C I N U M M O C M
3N O I T A C I F I R E V K # E
4# R E S O L U T I O N N # # R
5E C I V R E S R E M O T S U C
6# R O T C A F W O W # # # # H
7G N I N E T S I L # # # # # A
8N O I T A I C E R P P A # # N
9# # E C N E D I F N O C # # T
10# # # # # G C O U R T E O U S
11S M I L E S A S S U R A N C E
12E L I M A R T X E M P A T H Y
13S S E N L U F E C R U O S E R
14# N # E C I O V F O E N O T #
15T # # N O I T C A F S I T A S
Word X Y Direction
ACCOUNTABLILITY  151w
ACKNOWLEDGEMENT  88sw
APPRECIATION  128w
ASSURANCE  711e
COMMUNICATION  142w
CONFIDENCE  129w
COURTEOUS  710e
CUSTOMERSERVICE  155w
EMPATHY  912e
EXTRAMILE  912w
LISTENING  97w
MERCHANT  152s
RESOLUTION  24e
RESOURCEFULNESS  1513w
SATISFACTION  1515w
SMILES  111e
TONEOFVOICE  1414w
VERIFICATION  123w
WOWFACTOR  106w