t

ACCOUNTABLILITY
ACKNOWLEDGEMENT
APPRECIATION
ASSURANCE
ATTITUDE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EMPATHY
EXTRAMILE
GREETING
LISTENING
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR

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Try to find all 19 words on this board.

N O I T A I C E R P P A K K T
L N O I T C A F S I T A S N M
R E S O U R C E F U L N E S S
T O N E O F V O I C E M M C V
F S E L I M A R T X E G P M V
W U G N I T E E R G C K A Y G
O O X Q S M H E D U T I T T A
W E Z G N I N E T S I L H T Z
F T R E S O L U T I O N Y C Q
A R U C N W E C N A R U S S A
C U S T O M E R S E R V I C E
T O E N E C N E D I F N O C F
O C K N O I T A C I F I R E V
R C O M M U N I C A T I O N A
A C C O U N T A B L I L I T Y
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Answer Key for t

X
Y
123456789101112131415
1N O I T A I C E R P P A # # T
2# N O I T C A F S I T A S N #
3R E S O U R C E F U L N E S S
4T O N E O F V O I C E M M # #
5# S E L I M A R T X E # P # #
6W U G N I T E E R G # # A # #
7O O # # # # # E D U T I T T A
8W E # G N I N E T S I L H # #
9F T R E S O L U T I O N Y # #
10A R # # # W E C N A R U S S A
11C U S T O M E R S E R V I C E
12T O # N E C N E D I F N O C #
13O C K N O I T A C I F I R E V
14R C O M M U N I C A T I O N #
15A C C O U N T A B L I L I T Y
Word X Y Direction
ACCOUNTABLILITY  115e
ACKNOWLEDGEMENT  88ne
APPRECIATION  121w
ASSURANCE  1510w
ATTITUDE  157w
COMMUNICATION  214e
CONFIDENCE  1412w
COURTEOUS  213n
CUSTOMERSERVICE  111e
EMPATHY  133s
EXTRAMILE  115w
GREETING  106w
LISTENING  128w
RESOLUTION  39e
RESOURCEFULNESS  13e
SATISFACTION  132w
TONEOFVOICE  14e
VERIFICATION  1513w
WOWFACTOR  16s