A COMPLAINT IS A GIFT
Customer Relations Maze
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Customer Service Week 2011
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ACKNOWLEDGE
APOLOGIZE
BUSINESS
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
DELIVERY
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
FRIENDLY
GOODWILL
OPPORTUNITY
RESOLUTION
RESPONSE
SATISFACTION
SERVICE
UNDERSTAND
O | D | X | B | C | K | C | A | B | D | E | E | F | E | H |
R | N | J | F | O | M | S | I | C | I | T | I | R | C | F |
M | A | Z | L | M | V | A | Y | S | S | R | X | O | O | T |
E | T | X | L | P | I | T | L | T | D | E | M | P | M | V |
C | S | C | I | L | E | I | D | E | B | M | V | P | P | A |
N | R | O | W | A | Z | S | N | S | U | O | D | O | E | C |
E | E | N | D | I | I | F | E | N | S | T | E | R | N | K |
I | D | C | O | N | H | A | I | O | I | S | L | T | S | N |
R | N | L | O | T | T | C | R | P | N | U | I | U | A | O |
E | U | U | G | V | A | T | F | S | E | C | V | N | T | W |
P | K | S | Y | T | P | I | I | E | S | O | E | I | I | L |
X | I | I | I | I | M | O | S | R | S | F | R | T | O | E |
E | T | O | R | J | E | N | I | Y | W | J | Y | Y | N | D |
B | N | N | A | P | O | L | O | G | I | Z | E | B | V | G |
E | C | I | V | R | E | S | O | L | U | T | I | O | N | E |
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