A COMPLAINT IS A GIFT
Customer Relations Maze
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Customer Service Week 2011
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ACKNOWLEDGE
APOLOGIZE
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
DELIVERY
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
GOODWILL
OPPORTUNITY
POLICY
PROBLEM
REPEAT
RESOLUTION
RESPECT
RESPONSE
SATISFACTION
UNDERSTAND
V | G | D | K | C | A | B | D | E | E | F | X | S | X | P |
F | Y | N | O | I | T | A | S | N | E | P | M | O | C | R |
M | E | G | D | E | L | W | O | N | K | C | A | O | O | O |
S | X | U | E | G | S | R | N | K | H | O | M | P | N | B |
I | P | K | L | T | A | E | P | E | R | M | N | P | C | L |
C | E | B | I | R | T | S | L | S | U | P | N | O | L | E |
I | R | E | V | R | I | P | L | N | N | L | O | R | U | M |
T | I | Z | E | E | S | E | I | O | D | A | I | T | S | P |
I | E | I | R | M | F | C | W | P | E | I | T | U | I | A |
R | N | G | Y | O | A | T | D | S | R | N | U | N | O | T |
C | C | O | C | T | C | F | O | E | S | T | L | I | N | H |
N | E | L | I | S | T | O | O | R | T | Q | O | T | U | I |
X | E | O | L | U | I | C | G | K | A | O | S | Y | O | Z |
S | N | P | O | C | O | U | Y | T | N | H | E | Q | R | E |
W | I | A | P | J | N | S | G | O | D | O | R | X | G | O |
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