Miscellaneous: A COMPLAINT IS A GIFT

Customer Relations Maze - Customer Service Week 2011

A COMPLAINT IS A GIFT
Customer Relations Maze - Customer Service Week 2011

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ACKNOWLEDGE
APOLOGIZE
COMMUNICATION
COMPENSATION
COMPLAINT
CONCLUSION
CRITICISM
CUSTOMER
DELIVERY
EMPATHIZE
EXPERIENCE
FEEDBACK
FOCUS
GOODWILL
OPPORTUNITY
POLICY
PROBLEM
REPEAT
RESOLUTION
RESPECT
RESPONSE
SATISFACTION
UNDERSTAND
V G D K C A B D E E F X S X P
F Y N O I T A S N E P M O C R
M E G D E L W O N K C A O O O
S X U E G S R N K H O M P N B
I P K L T A E P E R M N P C L
C E B I R T S L S U P N O L E
I R E V R I P L N N L O R U M
T I Z E E S E I O D A I T S P
I E I R M F C W P E I T U I A
R N G Y O A T D S R N U N O T
C C O C T C F O E S T L I N H
N E L I S T O O R T Q O T U I
X E O L U I C G K A O S Y O Z
S N P O C O U Y T N H E Q R E
W I A P J N S G O D O R X G O
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