Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EXPERIENCE
EYE-CONTACT
IMPRESSION
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
TELEPHONE
VERBAL
T U S T N E M I L P M O C
T E C H N I Q U E S Y O E
C O M P L A I N T S M W N
A E V I T I S O P M I K O
T A S A T T I T U D E P H
N N O I T A T N E S E R P
O E X P E R I E N C E A E
C A R E E C N E I T A P L
- B B L A B R E V N O N E
E D E T A I C E R P P A T
Y B I S I T U A T I O N S
E O I M P R E S S I O N Q
N C H A L L E N G I N G T
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