Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
MANNERS
NEGATIVE
NONVERBAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
T C A T N O C - E Y E L N
A P P R E C I A T E D O S
S E U Q I N H C E T I M C
P O S I T I V E Z T I O H
Y N O N V E R B A L M N A
I C S G O M V C E P Y T L
M A X R N I I I L J T W L
P R E S E N T A T I O N E
A E M J U N I A T A V L N
C R T M W N N U U H G A G
T Q M K T R D A R T O E I
N O I S S E R P M I I D N
C O M P L I M E N T S S G
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