Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
IMPROVE
LANGUAGE
NONVERBAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
WELCOME
C N O E E P T W T P T T I
O O V L E R C E N O E C G
M I M I G E A L O S C A N
P S E M A S P C N I H T I
L S D S U E M O V T N N G
I E U O G N I M E I I O N
M R T J N T I E R V Q C E
E P I I A A Z C B E U - L
N M T U L T Q Y A A E E L
T I T L P I V M L T S Y A
S I A E V O R P M I I E H
S E H S T N I A L P M O C
D E T A I C E R P P A B N
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