Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EXPERIENCE
EYE-CONTACT
IMPRESSION
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
VERBAL
R S S T N E M I L P M O C
G E X P E R I E N C E O A
N O N V E R B A L E M G R
I E V I T I S O P M N C E
G A Z A T T I T U D E A L
N N O I T A T N E S E R P
E W L S N O I T A U T I S
L D V Z E C N E I T A P Y
L D E T A I C E R P P A O
A P W T E C H N I Q U E S
H I I M P R E S S I O N S
C O M P L A I N T S X A Y
N Y E Y E - C O N T A C T
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