Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPRESSION
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
VERBAL
N S T N I A L P M O C G L
G O C O L A B R E V N O N
T P I M P R E S S I O N I
C A P T E C H N I Q U E S
A T C H A L L E N G I N G
T I E R A C U S T O M E R
N E D E T A I C E R P P A
O N O I T A T N E S E R P
C C D A T T I T U D E Q T
- E V I T I S O P M E Q S
E X P E R I E N C E M A E
Y S I T U A T I O N S O L
E I S T N E M I L P M O C
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