Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
EXPERIENCE
EYE-CONTACT
IMPRESSION
IMPROVE
LISTEN
NONVERBAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
TELEPHONE
VERBAL
C D E T A I C E R P P A N
F S X E T N O E D S R O E
S E P L T O M Y B I I E C
T U E E I I P E L T M P H
N Q R P T T L - A U P O A
E I I H U A A C B A R S L
M N E O D T I O R T E I L
I H N N E N N N E I S T E
L C C E U E T T V O S I N
P E E M T S S A N N I V G
M T M S I E P C O S O E I
O O I C A R E T N J N F N
C L C I M P R O V E X K G
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