customer service
Key words in FETAC Level 5
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APPRECIATED
ATTITUDE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
CUSTOMER
EXPERIENCE
EYE-CONTACT
IMPRESSION
IMPROVE
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
VERBAL
WELCOME
C | E | V | O | R | P | M | I | X | S | S | A | V |
O | O | I | R | F | R | P | P | N | E | I | P | G |
M | T | M | E | E | E | O | A | O | U | T | P | N |
P | E | P | M | D | S | S | T | N | Q | U | R | I |
L | C | R | O | U | E | I | I | V | I | A | E | G |
I | N | E | T | T | N | T | E | E | N | T | C | N |
M | E | S | S | I | T | I | N | R | H | I | I | E |
E | I | S | U | T | A | V | C | B | C | O | A | L |
N | R | I | C | T | T | E | E | A | E | N | T | L |
T | E | O | L | A | I | W | Z | L | T | S | E | A |
S | P | N | E | M | O | C | L | E | W | I | D | H |
A | X | Q | S | T | N | I | A | L | P | M | O | C |
B | E | Y | E | - | C | O | N | T | A | C | T | N |
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