customer service
Key words in FETAC Level 5
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APPRECIATED
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
CUSTOMER
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
LISTEN
MANNERS
PATIENCE
PERSONAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
C | M | L | I | M | P | R | E | S | S | I | O | N |
O | O | I | P | E | R | S | O | N | A | L | M | M |
M | E | M | L | A | E | D | E | S | P | P | A | C |
P | V | P | M | Z | S | C | R | N | P | T | N | O |
L | I | A | Q | U | E | O | A | H | R | H | N | M |
I | T | C | A | T | N | O | C | - | E | Y | E | P |
M | I | T | P | A | T | I | E | N | C | E | R | L |
E | S | K | U | Y | A | Z | C | Y | I | Z | S | A |
N | O | L | I | S | T | E | N | A | A | X | M | I |
T | P | S | N | O | I | T | A | U | T | I | S | N |
S | C | U | S | T | O | M | E | R | E | I | D | T |
E | G | A | U | G | N | A | L | M | D | M | O | S |
B | C | H | A | L | L | E | N | G | I | N | G | N |
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