Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
CUSTOMER
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
LISTEN
MANNERS
PATIENCE
PERSONAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
C M L I M P R E S S I O N
O O I P E R S O N A L M M
M E M L A E D E S P P A C
P V P M Z S C R N P T N O
L I A Q U E O A H R H N M
I T C A T N O C - E Y E P
M I T P A T I E N C E R L
E S K U Y A Z C Y I Z S A
N O L I S T E N A A X M I
T P S N O I T A U T I S N
S C U S T O M E R E I D T
E G A U G N A L M D M O S
B C H A L L E N G I N G N
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