Health: managed care call center

words & items you use everyday in the call center environment

managed care call center
words & items you use everyday in the call center environment

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APPROVAL
ATTITUDE
ATTRIBUTES
AUTHORIZATION
CALLS
CASETRAKKER
CONCURRENT
EMPATHY
ENCODERPRO
FAXES
HELPFUL
MEDICALDENIAL
POSTSERVICE
PRESERVICE
PRIORITY
PROFAX
QNXT
REFERRAL
RESPECTFUL
SERVICE
TAT
TEAMWORK
UNDERSTANDING
URGENT
R A F G P P R E S E R V I C E
E A T T R I B U T E S F P D H
S P U N D E R S T A N D I N G
P M U T G T N E R R U C N O C
E U B A H L A V O R P P A J H
C G N T P O S T S E R V I C E
T R E K K A R T E S A C O A V
F T N E G R U I L U F P L E H
U Y H T A P M E Z X A F O R P
L M E D U T I T T A C A L L S
F C X K R O W M A E T K S Z R
A M L A I N E D L A C I D E M
X O R P R E D O C N E Z O I H
E S I Y T I R O I R P T X N Q
S S T F R E F E R R A L R J D
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