managed care call center
words & items you use everyday in the call center environment
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APPROVAL
ATTITUDE
ATTRIBUTES
AUTHORIZATION
CALLS
CASETRAKKER
CONCURRENT
EMPATHY
ENCODERPRO
FAXES
HELPFUL
MEDICALDENIAL
POSTSERVICE
PRESERVICE
PRIORITY
PROFAX
QNXT
REFERRAL
RESPECTFUL
SERVICE
TAT
TEAMWORK
UNDERSTANDING
URGENT
| R | S | L | L | A | C | O | N | C | U | R | R | E | N | T |
| R | E | K | K | A | R | T | E | S | A | C | U | M | A | G |
| G | N | I | D | N | A | T | S | R | E | D | N | U | T | G |
| W | X | Y | I | K | R | O | W | M | A | E | T | Y | T | R |
| T | W | Z | Q | L | U | F | P | L | E | H | A | H | R | S |
| E | C | I | V | R | E | S | T | S | O | P | T | T | I | L |
| D | I | E | N | C | O | D | E | R | P | R | O | A | B | U |
| F | A | X | E | S | Y | T | I | R | O | I | R | P | U | F |
| P | B | B | F | X | J | Z | H | I | D | W | L | M | T | T |
| F | B | P | D | W | A | T | T | I | T | U | D | E | E | C |
| W | I | Z | Z | T | U | R | G | E | N | T | K | V | S | E |
| M | E | D | I | C | A | L | D | E | N | I | A | L | I | P |
| A | P | O | L | A | V | O | R | P | P | A | Q | L | C | S |
| Q | N | X | T | N | P | R | E | S | E | R | V | I | C | E |
| W | X | A | F | O | R | P | L | A | R | R | E | F | E | R |
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