managed care call center
words & items you use everyday in the call center environment
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APPROVAL
ATTITUDE
ATTRIBUTES
AUTHORIZATION
CALLS
CASETRAKKER
CONCURRENT
EMPATHY
ENCODERPRO
FAXES
HELPFUL
MEDICALDENIAL
POSTSERVICE
PRESERVICE
PRIORITY
PROFAX
QNXT
REFERRAL
RESPECTFUL
SERVICE
TAT
TEAMWORK
UNDERSTANDING
URGENT
| N | X | A | F | O | R | P | J | I | U | R | G | E | N | T |
| Y | H | T | A | P | M | E | D | U | T | I | T | T | A | P |
| G | N | I | D | N | A | T | S | R | E | D | N | U | T | R |
| Y | O | R | P | R | E | D | O | C | N | E | T | A | T | E |
| O | T | K | G | L | U | F | P | L | E | H | E | L | R | S |
| E | C | I | V | R | E | S | T | S | O | P | A | Q | I | E |
| R | L | A | R | R | E | F | E | R | W | V | M | N | B | R |
| S | L | K | P | O | A | X | I | K | O | A | W | X | U | V |
| U | L | E | B | X | I | Z | B | R | V | F | O | T | T | I |
| K | J | L | E | M | A | R | P | S | E | H | R | Z | E | C |
| K | V | S | A | T | O | P | P | H | C | G | K | F | S | E |
| M | E | D | I | C | A | L | D | E | N | I | A | L | X | E |
| B | L | O | Y | R | E | S | P | E | C | T | F | U | L | Z |
| I | N | E | C | A | S | E | T | R | A | K | K | E | R | U |
| Y | C | O | N | C | U | R | R | E | N | T | Z | X | J | D |
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