managed care call center
words & items you use everyday in the call center environment
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APPROVAL
ATTITUDE
ATTRIBUTES
AUTHORIZATION
CALLS
CASETRAKKER
CONCURRENT
EMPATHY
ENCODERPRO
FAXES
HELPFUL
MEDICALDENIAL
POSTSERVICE
PRESERVICE
PRIORITY
PROFAX
QNXT
REFERRAL
RESPECTFUL
SERVICE
TAT
TEAMWORK
UNDERSTANDING
URGENT
| F | P | G | Y | P | E | Z | X | U | K | A | M | Z | Q | F |
| A | R | N | M | R | C | L | A | R | R | J | E | N | N | R |
| X | Q | I | P | I | I | A | P | G | J | E | D | O | X | E |
| E | C | D | S | O | V | R | G | E | V | P | I | K | T | K |
| S | O | N | K | R | R | R | F | N | V | T | C | A | L | K |
| L | N | A | R | I | E | E | H | T | A | N | A | P | P | A |
| U | C | T | O | T | S | F | U | Z | T | L | L | P | R | R |
| F | U | S | W | Y | T | E | I | C | T | U | D | R | E | T |
| T | R | R | M | E | S | R | P | A | I | F | E | O | S | E |
| C | R | E | A | P | O | O | C | L | T | P | N | V | E | S |
| E | E | D | E | H | P | B | T | L | U | L | I | A | R | A |
| P | N | N | T | A | T | W | V | S | D | E | A | L | V | C |
| S | T | U | Y | H | T | A | P | M | E | H | L | D | I | D |
| E | A | T | T | R | I | B | U | T | E | S | U | I | C | Z |
| R | X | A | F | O | R | P | R | E | D | O | C | N | E | M |
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