MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Presentation lesson learned
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ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION
| C | L | M | N | A | F | M | Z | A | F | A | O | I | N | M | Q | D | Q | Q | Y |
| Z | O | U | T | K | E | R | I | S | I | S | Y | L | A | N | A | N | Y | I | F |
| X | S | S | T | E | J | H | O | I | E | G | Z | P | T | Q | L | H | X | T | S |
| Z | L | E | F | Q | E | D | T | D | R | Y | N | Q | C | X | L | F | C | E | U |
| M | B | H | C | L | E | A | D | E | R | S | H | I | P | B | Y | H | K | C | H |
| W | K | I | B | I | I | G | Y | J | P | Y | T | I | L | A | U | Q | L | R | J |
| P | V | G | E | L | T | N | E | M | E | G | A | N | A | M | A | R | K | E | T |
| U | A | B | S | J | X | C | M | B | K | J | Y | I | A | R | T | G | Y | M | V |
| P | R | E | N | O | I | T | A | M | R | O | F | N | I | B | O | B | P | M | M |
| Q | S | K | U | B | P | M | E | R | D | O | R | E | S | U | L | T | S | O | M |
| Z | D | M | K | J | W | O | D | V | P | E | R | F | O | R | M | A | N | C | E |
| G | K | Y | G | E | T | A | R | T | S | B | V | P | V | R | V | Q | U | M | Q |
| P | V | O | W | C | M | Y | G | O | T | X | I | E | O | V | T | S | U | Q | K |
| T | D | L | D | T | B | W | U | Y | R | G | S | W | L | X | T | S | J | W | Z |
| O | H | Y | Q | I | X | R | Q | A | A | N | I | B | G | O | F | M | Z | H | F |
| Y | X | F | Q | V | C | Y | V | K | T | M | O | J | M | T | P | Z | J | G | P |
| X | N | R | B | E | T | W | Z | Z | E | G | N | E | D | H | A | M | S | R | X |
| Q | A | A | T | S | P | S | X | I | G | Y | R | X | Y | P | N | T | E | O | X |
| V | U | R | U | C | B | I | Y | X | I | M | P | R | O | V | I | N | G | N | J |
| V | M | J | T | O | Y | R | U | U | C | U | M | W | G | N | F | E | D | Q | T |
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