MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	n
COMMERCE	1	9	n
CUSTOMER	20	10	n
DEVELOPMENT	11	11	s
HUMANRESOURCE	11	11	ne
IMPROVING	19	10	nw
INFORMATION	9	13	n
LEADERSHIP	11	14	e
MANAGEMENT	7	15	n
MARKET	7	15	nw
OBJECTIVES	9	11	ne
PERFORMANCE	11	11	e
PRACTICES	10	11	s
QUALITY	6	16	w
RESULTS	16	14	s
STRATEGIC	12	10	e
STRATEGY	10	19	w
VISION	11	12	e