MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	14	14	w
COMMERCE	11	3	e
CUSTOMER	11	3	se
DEVELOPMENT	11	11	ne
HUMANRESOURCE	11	11	nw
IMPROVING	12	11	e
INFORMATION	13	13	w
LEADERSHIP	20	3	sw
MANAGEMENT	15	15	w
MARKET	15	15	s
OBJECTIVES	5	13	n
PERFORMANCE	11	11	n
PRACTICES	11	12	e
QUALITY	16	16	w
RESULTS	7	7	n
STRATEGIC	10	10	n
STRATEGY	10	10	w
VISION	12	10	n