MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	nw
COMMERCE	11	3	e
CUSTOMER	11	3	w
DEVELOPMENT	11	11	se
HUMANRESOURCE	11	11	ne
IMPROVING	17	14	n
INFORMATION	9	13	n
LEADERSHIP	18	13	n
MANAGEMENT	7	15	n
MARKET	7	15	w
OBJECTIVES	11	8	se
PERFORMANCE	11	11	n
PRACTICES	11	12	s
QUALITY	6	16	w
RESULTS	10	12	s
STRATEGIC	12	10	se
STRATEGY	20	17	n
VISION	12	12	s