MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	n
COMMERCE	11	19	w
CUSTOMER	11	19	e
DEVELOPMENT	11	11	se
HUMANRESOURCE	11	11	ne
IMPROVING	9	6	se
INFORMATION	9	13	n
LEADERSHIP	20	15	n
MANAGEMENT	7	15	n
MARKET	7	15	nw
OBJECTIVES	9	5	e
PERFORMANCE	11	11	s
PRACTICES	11	10	se
QUALITY	6	16	nw
RESULTS	10	12	s
STRATEGIC	12	10	se
STRATEGY	18	5	s
VISION	12	12	s