MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	e
COMMERCE	12	2	e
CUSTOMER	19	11	s
DEVELOPMENT	11	11	n
HUMANRESOURCE	11	11	ne
IMPROVING	3	16	n
INFORMATION	9	13	e
LEADERSHIP	11	8	sw
MANAGEMENT	7	15	e
MARKET	7	15	se
OBJECTIVES	11	7	w
PERFORMANCE	11	11	e
PRACTICES	11	6	w
QUALITY	6	16	w
RESULTS	6	13	s
STRATEGIC	12	10	n
STRATEGY	12	10	e
VISION	4	7	s