MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	13	nw
COMMERCE	10	2	w
CUSTOMER	19	11	s
DEVELOPMENT	11	11	n
HUMANRESOURCE	11	11	nw
IMPROVING	10	3	w
INFORMATION	13	13	w
LEADERSHIP	11	8	e
MANAGEMENT	15	15	w
MARKET	15	15	s
OBJECTIVES	11	13	nw
PERFORMANCE	11	11	e
PRACTICES	10	11	sw
QUALITY	16	16	w
RESULTS	12	12	e
STRATEGIC	10	10	n
STRATEGY	17	8	s
VISION	11	10	e