MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Presentation lesson learned
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ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION
| M | J | F | S | U | M | J | G | X | N | Y | I | M | T | T | N | Y | T | W | M |
| Q | H | T | U | V | P | V | G | V | T | H | O | C | R | E | S | Q | C | J | E |
| T | C | Z | C | Q | S | T | A | I | R | Z | H | C | V | W | K | N | H | R | K |
| K | G | E | H | T | T | B | L | B | N | W | E | F | Q | V | L | R | S | R | Q |
| J | P | N | H | H | L | A | T | S | E | C | I | T | C | A | R | P | A | E | X |
| C | S | I | T | P | U | E | V | R | E | X | A | M | O | O | V | X | W | M | W |
| Y | N | E | H | Q | S | M | A | N | A | G | E | M | E | N | T | J | N | O | L |
| F | N | O | V | S | E | F | A | N | A | L | Y | S | I | S | W | Y | M | T | S |
| A | M | Q | I | I | R | F | I | N | F | O | R | M | A | T | I | O | N | S | V |
| L | Y | O | S | M | T | E | F | T | R | D | N | G | O | P | O | T | Y | U | S |
| O | J | K | I | P | J | C | D | F | P | E | R | F | O | R | M | A | N | C | E |
| O | I | M | O | R | T | O | E | A | Y | V | S | T | R | A | T | E | G | Y | Y |
| D | G | D | N | O | E | M | L | J | E | E | T | O | U | Z | S | K | K | Y | Y |
| R | L | R | F | V | P | M | T | Z | B | L | R | K | U | M | L | P | Z | V | C |
| L | X | S | G | I | Z | E | W | U | Q | O | A | R | U | R | S | J | G | P | H |
| E | L | N | Q | N | M | R | W | Z | U | P | T | R | T | K | C | F | T | H | X |
| R | P | L | N | G | F | C | I | B | R | M | E | V | V | W | B | E | D | Y | U |
| X | G | R | X | E | M | E | U | D | S | E | G | Z | R | U | F | A | X | R | L |
| M | B | T | K | R | H | Y | K | G | Z | N | I | X | Z | W | F | Z | F | N | S |
| C | M | K | D | V | S | I | S | H | J | T | C | R | L | D | D | L | K | M | B |
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