MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Presentation lesson learned
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ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION
| S | I | X | C | Q | G | A | P | Y | V | O | A | Z | H | S | B | Y | L | W | L |
| R | E | N | P | J | Y | W | P | I | C | E | C | D | O | T | B | C | R | F | N |
| W | V | C | E | C | R | E | M | M | O | C | I | U | M | L | W | S | T | F | Z |
| G | C | S | Q | V | C | K | P | K | U | N | G | P | E | U | O | L | M | O | B |
| Y | G | E | W | J | T | I | R | S | S | A | E | I | G | S | F | E | O | Y | Q |
| C | H | N | V | H | D | T | T | X | N | M | T | A | X | E | C | A | F | R | J |
| D | B | N | O | A | G | O | P | A | A | R | A | F | P | R | E | M | S | M | O |
| E | U | T | D | R | M | O | L | R | U | O | R | Y | U | X | L | Y | E | R | T |
| R | B | K | A | E | M | Y | K | Q | B | F | T | O | Z | T | N | T | B | L | E |
| L | R | F | R | Q | S | E | V | J | J | R | S | T | R | A | T | E | G | Y | P |
| Y | X | U | W | I | T | F | E | R | D | E | V | E | L | O | P | M | E | N | T |
| I | T | Y | S | P | G | C | L | P | R | P | Q | B | E | J | S | A | V | B | B |
| Y | E | I | A | Z | T | G | I | N | F | O | R | M | A | T | I | O | N | A | K |
| Y | D | H | L | I | F | V | A | V | A | L | W | M | D | X | U | S | T | C | X |
| E | Y | O | V | A | A | M | A | N | A | G | E | M | E | N | T | M | Q | V | X |
| X | Q | E | I | N | U | C | X | Q | J | K | M | J | R | Q | F | H | R | S | H |
| Y | S | O | S | H | K | Q | G | D | I | Z | M | W | S | D | I | Y | W | G | D |
| B | T | M | I | I | U | I | F | H | X | P | B | J | H | U | U | J | J | K | U |
| X | C | V | O | W | G | N | I | V | O | R | P | M | I | A | M | C | X | N | K |
| M | L | W | N | O | S | E | C | I | T | C | A | R | P | F | M | Q | H | D | E |
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